If you receive a charge for it – we'll check it!

Contact Water Cost Audits

Water charges

Water metering, consumption, trade waste charges, access charges, rainwater disposal charges, septic tank costs, unmetered charges, leak detection, internal wastage, sub metering, irrigation systems, shared supplies and even dispute resolution with your supplier.

Legal frameworks

We have extensive knowledge of the legal framework within which your supplier operates and are well versed in the obligations placed upon them by that framework – this information is often vital in reaching the appropriate outcome.

Audit process

The audit process is both simple and straightforward requiring minimal client input. It follows a simple 4- step process:

  • Step 1


    Client input—Provide copies of all of your water and sewerage billing to us for all properties.

    We will conduct a desktop audit of your billing and identify those sites where potential for savings or refunds may exist. We’ll confirm to you those sites we are interested in visiting.

  • Step 2


    Client input—Allow our surveyors access during a mutually convenient appointment to look at water meters and facilities on those sites we’ve identified.

  • Step 3


    Client input—Consider our findings and authorise those recommendations you’d like us to action with a simple email.

  • Step 4


    Client input—None. We do all the work liaising with your supplier to correct charges, reducing costs going forward and sometimes recovering monies from the past. We’ll keep you updated as we go and tell you the good news once we’ve completed the work.

  • Save
    money &

Frequently asked questions

A common misconception—there are many charges which do not relate to the amount of water you use and often these charges can be wrong, by hundreds or even thousands of dollars.
Yes, we have extensive experience of trade waste and the complex method of charging, based around the Mogden Formula. We’ll ensure that you’re not paying more than you should for this service, which many business customers incur.
Yes, if you can provide the billing information to us, we will verify that what you’re paying is correct.
No, only the time it takes for you to provide the water and sewerage bills to us.
Absolutely not! We are paid purely by results, if we can’t find anything for you then you pay us nothing it's that simple.
Absolutely not! All that we ask is for you to consider everything we put before you. Select only those recommendations you want us to action for you.
No unfortunately you’re stuck with the supplier you have who operates in a monopoly. But that doesn’t mean you cannot have cheaper charges or indeed that you’re being billed correctly.


Meet the team.

Neil Holmes

Owner, Auditor

Neil has been providing water consultancy advice to business customers in the UK for over 25 years. His experience ranges across all sectors of industry in both the public and private sectors, from manufacturing to retail, education to government.

Clients he has worked with in the past include: Jones Lang Lasalle, CB Richard Ellis, Harrow School, The All England Lawn Tennis Club (Wimbledon), Hampton Court Palace, Harrow School, Gordounstoun School, Savills, Virgin Media and The Salvation Army, Her Majesty’s Revenue and Customs and The Scottish Police Authority—to name but a few.

Phil Gabriel


Philip has vast knowledge of the construction industry, spanning over 30 years. Philip ran his own building company in the United Kingdom before emigrating to Australia in 2011. Since arriving in Australia, he has worked as a Quantity Surveyor in a consultancy role, and subsequently a Project Manager for major loss insurance repairs. He has successfully completed numerous multimillion-dollar cyclone damage repair projects across Northern Queensland.

BSc Quantity Surveying
QLD Builders License 1276348

Contact Us

Contact Water Cost Audits today to save money and water.